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Terms and conditions
Last updated 2022-11-17
The Swedish company with the legal business name Träna and Tävla Konditionsidrott Norden AB (559121–5156) provides services and products via the company’s own brands. TOT is short for “Träna and Tävla” and the brands included are:
TOT Endurance, TOT Triathlon, and TOT Swimrun
In the text below, we use TOT Endurance as a collective name, which refers to the company and its respective brands.
TOT Endurance mainly offers a subscription model that gives you access to our digital coaching service (the “Service”). These terms and conditions describe the subscription and regulate the use of the Service.
The Service
The Service contains an individual training plan with associated training programs. We deliver it via your registered e-mail address.
All content in the Service is for your personal and non-commercial use.
Upon purchase of the Service, you agree to use it, including any features and functionality associated with it, per all applicable laws, rules, and regulations. For example, you may not archive, reproduce, distribute, modify, display, publish, license, or offer for sale the contents of the Service.
To use the Service, you must access the Internet and provide TOT Endurance with an up-to-date, valid, and approved payment or credit card (“Payment Method”).
The subscription
When you sign up for the Service, your subscription starts, and it runs from month to month until it ends. For some products, that are part of the Service, we charge you in advance.
You manage your subscription and payment method via My Account, which you reach via the top menu on the web page.
Payment and payment method
When signing up for the Service, you will be charged directly via your Payment Method. The fee for the Service is stated including VAT in Euros.
If a payment cannot be deducted because the Payment Method has expired, has insufficient funds or otherwise, and you do not change your Payment Method or terminate your account, we may stop access to the Service until we have received a valid Payment Method.
By updating your Payment Method, you agree that we will continue to charge the updated Payment Method, and you will remain responsible for any unpaid amounts.
The Payment Method is provided by Stripe (stripe.com).
Payment for the Service takes place during the checkout process of the webshop of TOT Endurance.
Payment and credit cards accepted are Visa, MasterCard, and American Express.
You can change and update your payment method via My Account.
Canceling of the Service
To cancel the Service, go to My Account and end your subscription. Unless you terminate your membership before the (monthly) billing date, you agree that the next month’s subscription fee will be charged from your Payment Method.
You can cancel your subscription at any time. However, you will have continued access to the Service until your monthly billing period ends. To the extent that applicable law permits, payments are non-refundable.
We do not provide any credits for months started or parts of the Service you have yet to use.
Changes to the terms and conditions
It happens that we change our subscription and the content thereof and thus the price of the Service. Furthermore, TOT Endurance sometimes changes these terms and conditions.
In all cases, we will inform you in advance via your registered e-mail address about upcoming changes.
You can find the latest version on our website.
Contact
If you have any questions regarding the terms and conditions, please get in touch with us.
Kindly
The Team at TOT