Terms and conditions

The Swedish company with the legal business name Träna and Tävla Konditionsidrott Norden AB (559121–5156) provides services and products via the company’s own brands. “Träna and Tävla” are shortened to TOT. The brands included are:

  • TOT Endurance
  • TOT Triathlon
  • TOT Swimrun

In the text below, TOT Endurance is used as a collective name, which refers to both the company and to the respective brand.

TOT Endurance mainly offers a subscription model that gives you access to our digital coaching service (the “Service”). These terms and conditions describe the subscription and regulate the use of the service.

Last updated 2019-05-25.


The Service

The service contains an individual training plan, with associated training programs and is delivered via your registered email address.

All content in the Service is for your personal and non-commercial use.

You hereby agree to use the service, including any features and functionality associated to it, in accordance with all applicable laws, rules and regulations. You may not archive, reproduce, distribute, modify, display, publish, license, offer for sale, the contents of the service.

To use the service fully, you must have access to the Internet, and provide TOT Endurance with a up to date, valid and approved payment or credit card (“Payment Method”).

The subscription

When you sign up for the Service, your subscription starts, and the subscription runs from month to month until it ends. For some products that are part of the Service, you will be charged in advance.

You manage your subscription and your payment method via My Account, which you reach via the top menu on the web page.

Payment

When signing up for the Service, you will be charged directly via your Payment Method. The fee for the Service is stated including VAT in Swedish Kronor.

The first payment only includes the period from the day of the month that you start the subscription, to the 27th the same month. Subsequent payments will be charged on the 27th of each month.

If a payment cannot be deducted because the Payment Method has expired, has insufficient funds or otherwise, and you do not change your Payment Method or terminate your account, we may stop the access to the Service until we have received a valid Payment Method.

By updating your Payment Method, you agree that we will continue to charge the updated Payment Method, and you will remain responsible for any unpaid amounts.

Payment Method

The Payment Method is provided by Stripe (stripe.com).

Payment for the Service takes place during the check out process of the web shop of TOT Endurance.

Payment and credit cards accepted are Visa, MasterCard and American Express.

You can change and update your payment method via My Account.

Canceling of service

To cancel the Service, go to My Account and end your subscription. Unless you terminate your membership before the monthly billing date, you agree that the next month’s subscription fee will be charged from your Payment Method.

You can cancel your subscription at any time. You will have continued access to the Service until the end of your monthly billing period. To the extent that applicable law permits, payments are non-refundable, and we do not provide any credits for months started or for parts of the Service you have not used.

Changes to the terms and conditions

It happens that we change our subscription and the content thereof and thus the price of the Service. Furthermore, TOT Endurance sometimes change these terms and conditions.

In all cases, you will be informed in advance via your registered e-mail address about upcoming changes.

The latest version can be found on our website.

Contact

In case you have questions regarding the terms and conditions, please use the form below.

Thanks in advance,
The Team at TOT Endurance